Legal
Privacy notice
Last updated: 7 August 2026
North West Digital (ABN ) (“we”, “us”) respects your privacy. This notice explains how we handle personal information when you use nwdigital.com.au or contact us.
What we collect
When you enquire (contact form, chat, or email), we may collect:
- Name
- Email address
- Location / town (if you provide it)
- Package interest and message content
- Any other details you choose to send
When you browse the site, Google Analytics may collect technical information such as pages viewed, approximate location, device/browser type, and referral source. This is used in aggregate to understand how the site is used.
We do not sell mailing lists. We do not require an account to browse this site.
How we use it
We use personal information to:
- Respond to enquiries and provide quotes
- Deliver website projects and Site Care services
- Send project-related communication you would reasonably expect
- Improve our services and keep records required for business and tax
We will not use your details for unrelated marketing without a lawful basis or your consent where required.
Sharing
We may share information with trusted providers only as needed to run the business — for example hosting, email, form delivery (Web3Forms), live chat (tawk.to), analytics (Google Analytics), invoicing, or domain services. We do not sell your personal information.
We may disclose information if required by law.
Storage and security
We take reasonable steps to protect personal information against misuse, loss, and unauthorised access. No method of transmission or storage is completely secure.
How long we keep it
We keep enquiry and client records as long as needed for the purpose they were collected, including legal and accounting requirements, then delete or de-identify them when no longer required.
Access and correction
You can ask what personal information we hold about you and request corrections. Contact us using the details below.
Contact
Questions about privacy:
Email: Email North West Digital
North West Digital · ABN
Changes
We may update this notice from time to time. The “Last updated” date at the top will change when we do.